My Kenya Safaris (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, services, and team.
1. Information We Collect
We may collect the following types of personal information:
- Contact Details: Name, email address, phone number
- Booking Information: Travel dates, safari preferences, accommodation choices
- Payment Details: Billing address, transaction records (processed securely via third-party providers)
- Website Usage: IP address, browser type, pages visited, and interaction data (via cookies and analytics tools)
2. How We Use Your Information
Your data helps us deliver exceptional safari experiences. We use it to:
- Process bookings and payments
- Customize itineraries and services
- Communicate updates, offers, and travel tips
- Improve our website and customer experience
- Comply with legal and regulatory obligations
3. Data Sharing and Disclosure
We do not sell your personal information. We may share it only with:
- Trusted partners (e.g., lodges, transport providers) to fulfill your safari package
- Payment processors and booking platforms
- Legal authorities if required by law
4. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. We may also use third-party analytics tools to understand user behavior and improve our services.
5. International Data Transfers
If you are accessing our services from outside Kenya, your data may be transferred to and processed in Kenya or other countries where our partners operate. We ensure appropriate safeguards are in place.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Withdraw consent for marketing communications
- Request data portability or restriction of processing
To exercise these rights, contact us at:
📧 Email: [email protected]
📞 Phone: +254 722 887013
7. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the revised effective date.
Contact Us
For questions or concerns about this Privacy Policy or your data, please reach out to:
My Kenya Safaris
Mombasa – Kenya
📧 [email protected]
🌐 www.mykenyasafari.africa